IT user support

If something is not working

you can contact the IT user support team of the HMT

  • via phone at 0341-21 44 888
  • in person
    during the following hours  

Day of week

Hours

Office

Monday

 2 pm –  4 pm

Dittrichring 21

Tuesday

12 pm – 2 pm

Grassistraße 8

Wednesday

10 am – 12 pm

Dittrichring 21

Thursday

12 pm – 14 pm

Grassistraße 8

Friday

10 am – 12 pm

Grassistraße 8

 

Office Dittrichring 21: room -1.30, basement behind the computer lab

Office Grassistraße 8: room 002, basement

 

You can contact the user support via email at helpdesk@hmt-leipzig.de at any time.

 

Please choose a specific email subject to summarize your problem or question. Include your HMT user account name in your email and describe as specific as possible where the error appears and which error message you receive.

Helpdesk

Helpdesk

Send an email with your problem or question to IT user support at

 

helpdesk@hmt-leipzig.de

 

Please describe your problem or question as specific as possible.

Remote support

Remote support

Click on the image to download the TeamViewer Quicksupport tool, that is needed to provide remote support. After downloading you'll just need to run TeamViewerQS.exe.